Q-MATIC Web Terminal 2.5

Q-MATIC Web Terminal is a browser-based interface for managing customer queues and service counters. It helps front-line staff and supervisors streamline daily operations without needing a desktop installation.

Key capabilities typically include:

• Calling, recalling, parking, and transferring tickets
• Setting service availability and breaks for individual agents or counters
• Managing appointments alongside walk-in traffic
• Viewing real-time queue lengths, wait times, and service levels
• Supporting multiple counters, services, and role-based access
• Integrating with display screens and reporting/analytics modules

Organizations such as banks, clinics, government offices, and retail service points use Q-MATIC Web Terminal to improve customer flow, reduce wait times, and maintain consistent service. It runs in standard web browsers for easy deployment and centralized administration.

Q-MATIC Web Terminal is developed by Q-MATIC AB and is used by 1 user of Software Informer. The most popular version of this product among our users is 2.5. The name of the program executable file is javaws.exe.